Terms & Conditions

LAST UPDATED SEPTEMBER 29 2026

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services or any other messaging program (including Toll Free) provided by BaseRock Systems.

Messaging Consent

Messages sent by BaseRock may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

Opt-Out Instructions

SMS messaging is optional. You will only receive text messages from BaseRock Systems if you have explicitly opted in by checking an SMS consent box on our website. Consent to receive SMS is not a condition of any purchase or of using our services.

To discontinue receiving messages from BaseRock Systems, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.

Message Delivery

BaseRock Systems does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

BaseRock Systems reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact BaseRock at [email protected]

The Old Library, St Faith's Street

Maidstone, Kent